[?] A summary of the violations found during the inspection are listed below.

3717-1-02.4(C)(8) / PIC: duties - ensure employees are rapidly cooling TCS foods.
Critical Observed red beans at 96 F in the walk in cooler at approx 2pm. Per the staff, these items were cooked at 10am. The PIC must ensure that the staff are quickly cooling foods from 135 to 70 in two hours, and to 41 or below within 6 hours. At the time of inspection, these items were reheated and the cooling process was restarted.

3717-1-03.2(C) / Packaged and unpackaged food - preventing contamination by separation, packaging, and segregation
Critical Observed chicken being store above fish in a cooler and also raw ground beef being stored over cheese. Employees shall follow proper food storage with chicken/poultry at the bottom, other types of raw meat above that and cooked and ready to eat foods at the top. .

3717-1-04.5(A)(1) / Cleanliness of equipment food-contact surfaces and utensils.
Critical Observed that the soda guns in the bar areas had mold on them. Ensure that the caps of these soda guns are being thoroughly cleaned routinely. .

3717-1-03.4(F)(1)(b) / Time/temperature controlled for safety food - cold holding.
Critical Observed that the entire salad cooler unit was not maintaining a proper temperature of 41 degree F. Food being stored in the unit include blue cheese dressing, milk, etc. At the time of the inspection, all adulterated foods were discarded. Maintain a proper 41 degree F for cold holding food items.

3717-1-06.2(B) / Handwashing cleanser - availability.
Observed no handwashing soap at the bar handsink. Ensure that soap is readily available at all handwashing sinks. .

3717-1-02.3(C) / Hair restraints - effectiveness.
Observed employee who did not have proper hair restraint. Employees who work with open food shall have proper hair restraints.

3717-1-04.4(A)(3) / Equipment - cutting or piercing parts of can opener not maintained.
Can opener blade dull or creating metal fragments. Ensure that the can opener is free of meatl shavings.

3717-1-04.5(A)(3) / Cleanliness of nonfood-contact surfaces of equipment.
Repeat Non-food contact surfaces of equipment are unclean. Areas include: the handles to the cooler doors, the ansel system, the area under the prep area in front of the pizza oven, etc. Make sure these areas are maintained clean.

3717-1-05.1(S) / Plumbing system - maintained in good repair.
Observed the plumbing fixture underneath the dish machine was being supported by a pan. Plumbing systems shall be maintained in good repair.

3717-1-06.4(A) / Repairing.
Repeat Observed multiple areas throughout the kitchen where floor tiles were cracked and cove molding had been stripped away from the walls. Ensure that these tiles and cove moldings are maintained in good repair and are easily cleanable.

3717-1-06.4(B) / Cleaning - frequency and restrictions.
Facility not maintained clean. Observed areas in the facilities that are not being maintained cleaned. Including but not limited to: dust accumulation in the fans, grime buildup underneath the dish machine, etc.

3717-1-06.2(I)(3) / Lighting - intensity (50 FC)
Observed a light was out over the grill. Replace the bulb to ensure proper light intensity. .


Inspection Information


Facility Type: Commercial FSO < 25000 sq. ft.

[?] Inspection Type: Standard/Complaint/Critical Control Point

Inspection Date: 28-October-2019


Comments
PIC- Rodney

Went over report with the PIC.

On 10.28.2019 received complaint stating :

Party of 8 ate here on Weds 10/23/2019. After eating at the facility 3 of the 8 became ill with signs of foodborne illness. The 3 effected individuals all had the cashew chicken.

Onset of illness: approximately 1.5-2 hours after meals

At the time of inspection the chef cooked a sample of the cashew chicken for the inspector to show the entire process. The marinated chicken is held in the walk in cooler where it was holding the proper temperature of 41F. The chicken is portions unto a cutting board. The facility uses color coded cutting boards so the chicken should only ever be cut on the yellow cutting boards. The marinated raw chicken is cut, and then cooked in a pan on the oven. While cooking the staff add a portion of vegetables and cashews during the cooking process. After the foods reach the proper temperature of 165F for chicken it is served to customers.

Per the PIC the soiled items are immediately put near the dish machine or three sinks for proper cleaning and sanitizing. After the items are finished cooking they are transferred to the dish and delivered to the customer. The staff member donned gloves prior to starting the dish. The dish is also served over rice which is stored on a hot holding oven. At the time of inspection the rice was holding 141F this is above the required temperature of 135F or higher. During the inspection it was found that some items were not being properly cooled and there is some cooled rice that may be reheated for hot holding and could be used in the dish.

Given the onset of illness the likely culprit would have been staphylococcus (caused by poor handwashing) or bacillus cereus (improperly cooked or prepared rice). In this case the most likely culprits would have been bare hand contact after the the food was cooked. This seems unlikely by the process that was shown to the inspector. The other problem could have came from the preparation of the rice, if it was not properly cooked, improperly cooled, or improperly reheated there may have been an issue leading to bacterial growth. However, during the inspection the rice in hot holding was holding the proper temperature and the chef on duty explained a proper reheating method to reach 165F within 2 hours. As long as the facility is properly following its processes it should not cause any foodborne illnesses. Continue to teach and train proper hand washing as well as cooling and reheating processes.



Critical Control Points:
I. Employee Health – Person in charge is aware of the OAC requirements and has an employee health policy. Visible or known symptoms and/or diagnoses of illness are addressed according to OAC. Proper use of restriction and exclusion.
II. Good Hygienic Practices – Food employees eat, drink, and use tobacco only in designated area; do not use utensils more than once to taste food that is sold or served; no discharge from eyes, nose, and mouth.
III. Preventing Contamination by Hands – Adequate handwashing facilities supplied and accessible; hands clean and properly washed; no bare hand contact with ready to eat foods. OBSERVED THAT THE HAND SINK AT THE BAR WAS NOT PROPERLY STOCKED. PROPERLY STOCK ALL HAND WASHING SINKS WITH SOAP, WARM WATER, AND PAPER TOWELS.
IV. Demonstration of Knowledge – Person in Charge demonstrates knowledge by being certified in food protection, responding to food safety questions regarding the operation, or operation complies with the OAC.
V. Food from Approved Source – Food obtained from approved source; received at proper temperature; good condition, safe & unadulterated. Required records available for shellstock tags and/or parasite destruction.
VI. Time and Temperature Controlled for Safety Food – Facility uses proper cooking time and temperatures. Reheating procedures for hot holding; cooling time and temperatures; hot holding temperatures; cold holding temperatures; date marking and disposition. Time as public health control procedures and record. OBSERVED THAT A COOLER AT THE FACILITY WAS HOLDING 56F AMBIENT TEMPERATURE AND ALL OF THE FOODS NEEDED TO BE DISCARDED AT THE TIME OF INSPECTION. OBSERVED RED BEANS HOLDING 96F AFTER APPROXIMATELY 3 HOURS OF COOLING. FOODS MUST QUICKLY COOL FROM 135 F TO 70F WITHIN 2 HOURS AND TO 41F WITHIN 6 HOURS OF INITIAL COOLING.
VII. Protection from Contamination – Food is properly separated and protected. Food contact surfaces are cleaned and sanitized. OBSERVED THAT FOODS HAD BEEN DELIVERED WITH THE RAW BEEF OVER THE CHEESE AND STORED IN A PREP COOLER WITH CHICKEN OVER FISH. PROPER STORAGE ORDER IS AS FOLLOWS: CHICKEN AND POULTRY AT THE BOTTOM, RED MEAT; FISH; OR EGGS ABOVE THE CHICKEN, AND COOKED FOODS, VEGETABLES, OR OTHER READY TO EAT ITEMS ABOVE ANY RAW FOODS.
VIII. Consumer Advisory – provided for any raw or undercooked foods. THE FACILITY HAS A CONSUMER ADVISORY BUT DOES NOT DENOTE THE SPECIFIC FOODS THAT CAN BE UNDERCOOKED ENSURE THAT FOODS WHICH CAN BE UNDERCOOKED ARE PROPERLY DENOTED SUCH AS: EGGS OVER EASY/BENEDICT, BURGERS, OR FISH COOKED TO ORDER, ETC.
IX. Highly Susceptible Populations – FACILITY DOES NOT SERVE HIGHLY SUSCEPTIBLE POPULATIONS
X. Chemical – Food additives are approved and properly used. Toxic substances properly identified, stored, and used.
XI. Conformance with Approved Procedures – Compliance with variance, specialized process, and HACCP plan.